This chapter lists some problems you might encounter while
using your phone. Some problems require you to call your service
provider, but most are easy for you to correct yourself.
Message Possible causes Possible Solutions
USIM error
There is no USIM
card in the phone
or it is inserted
incorrectly.
Make sure the USIM card is
correctly inserted.
No network
connection
Signal weak
Outside GSM network
area
Move towards a window or into
an open area. Check the Network
Operator coverage map.
Codes do not
match
To change a security
code, you will need to
confirm the new code
by entering it again.
The two codes you
have entered do not
match.
The default code is [0000]. If
you forget the code, contact your
service provider.
Function
cannot be
set
Not supported by
Service Provider, or
registration required
Contact your Service Provider.
Calls not
available
Dialling error
New USIM card
inserted
Charge limit reached
New network not authorised. Check
for new restrictions. Contact Service
Provider or reset limit with PIN 2.
Troubleshooting
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