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The operation does not work normally.
Problem Action
The power suddenly turned off. • Is the Timers set?
• Check the power control settings. Power interrupted.
I see a white screen. • Do you have any video files waiting to be played?
• Check if the video playback has been paused. Run the My Media app
and play the video again.
The screen stays transparent. • Check whether the door has been closed properly.
The proximity sensor operates even when
there is no person around.
• The proximity sensor may operate when there are foreign substances
like dust, etc. in your installation environment.
• Change the Signage Setup > Proximity Sensitivity value from High to
Mid or Low.
Screen is dimmer than before • When Cooler Temperature Controller is Off, Temperature is increased,
so screen is dimmed for protect Product.
• Check whether the door has been closed properly.
Fridge does not operate • Power plug may be unplugged from the electric outlet.
- Plug it in securely.
Fridge Compartment Temperature too
warm
• Temperature control not set on proper position.
- Refer to Temperature Control section.
• Appliance is placed close to heat source.
• Warm weather-frequent door openings.
• Door left open for a long time.
Vibration or Rattling or Abnormal Noise • The floor on which the fridge is installed may be uneven or the fridge
may be unstable.
• Unnecessary objects placed in the back side of the fridge.
Moisture forms on Cabinet Surface • This phenomenon is likely to occur in a wet space. Wipe it with a dry
towel.
Moisture collects inside • Too frequent or too long door openings.
- In humid weather, air carries moisture into fridge when doors are
opened.
Fridge has odor • Foods with strong odors should be tightly covered or wrapped.
• Check for spoiled food.
• Interior needs cleaning. Refer to CLEANING section.
Door not closing properly • Fridge is not level.
• The floor on which the fridge is installed may be uneven or the fridge
may be unstable.
The proximity sensor does not work. • Sensor data is ignored, when object are in front of product during 1
minutes. But object is not during 1minutes, Sensor is starting work.
NOTE
• The software-related contents may be changed without prior notice due to upgrade of the product functions.
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