Lg AN-VC400 Bedienungsanleitung PDF herunterladen (Seite 12)

APPENDIX

TROUBLESHOOTING

For the problems listed below

Check the following areas

If Skype doesn’t start ■ Check whether the Video Call Camera is properly connected to the

USB port on the TV.

■ Check the network connection status.

If the Notification Window is

not displayed when a call is

received

■ Check that your status is not set as “Do not disturb”.

■ When using certain TV functions, incoming calls can’t be received

(e.g. during a software update, etc.).

■ Check ‘Privacy Settings’ is “Allow calls from people in my contact list

only”.

If there’s echo (e.g. when you

hear your own voice played

back through the speakers)

■ Position the Video Call Camera at the top-center of your TV.

■ Change the home theater audio setting to stereo rather than surround.

■ Reduce the speaker volume.

■ Too much echo in the room can decrease audio quality.

■ Test microphone using the ‘Echo / Sound Test Service’.

If you’re not able to receive any

video or if it is of low quality

■ Internet or network congestion can degrade video quality.

■ Using wireless can also degrade video quality. We recommend using a

wired internet connection.

■ Screen quality can decrease when using Zoom-In. We recommend you

use minimum zoom during video calls.

■ Check whether the call quality information is marked as “critical”. If this

is the case, video quality can be degraded.

If the call ends abruptly ■ When certain TV functions are activated, the call may be disconnected.

(e.g. Sleep timer, etc.)

■ Do not unplug the Video Call Camera during a call.

If the Skype menu does not

appear on the Premium menu

■ Check whether your TV supports the Video Call Camera (see page 2).

■ Connect the camera to your TV, then update the software. For details

about how to update the software, refer to your TV manual.

Other issues ■ Issues may arise from network congestion of problems with the Skype

network.

■ For further inquiries about Skype functions, visit www.skype.com.

 NOTE:Video call quality may vary depending on the TV model.

► 720p HD Video Call : LM9, EM9, LM8(Except for Japan), LA74, LA6, LN6, LN57, LN56, LN46, PH67, PH66, PH47,

PN67, PN57, PN47

► VGA Video Call : LM7, LM6, LS57, LM5, LS3, PM9, PM6, PA66, PA69, PA47, PM4

1 2 ... 7 8 9 10 11 12 13 14

Kommentare zu diesen Handbüchern

Keine Kommentare

Lg AN-VC400 Bedienungsanleitung Seite 12

Kommentare zu diesen Handbüchern

Verwandte Produkte und Handbücher für Audio Lg AN-VC400